What is passenger transportation management? The basic definition of this phrase is “the management of commercial passenger transportation.” This is a broad term and includes the processes involved in the development and maintenance of passenger transportation systems. Passengers may include people in buses, trains, ships, airplanes and automobile systems.
With the need for efficient, reliable and cost-effective modes of transport, passenger transportation management is a growing industry. Although the process begins with scheduling passenger services, this is not the end of the process. Passengers are made aware of possible delays or other issues that may affect their travel and the service is continuously improved upon.. In addition, there are numerous customer service representatives who are available to help customers on and off the road. For fuel management, consider Fuel Cards, visit Fuel Card Services
Many transportation agencies use passenger transportation management to schedule services on an automated system that keeps track of where and when vehicles are available. The vehicles are then equipped with GPS technology that tells the agency where the next available vehicle is located. This service is also used to determine which vehicles are available for the dates and times specified by the client. Another use is in maintenance, where companies such as maintenance management firms and vehicle maintenance service companies use the information to send employees to the right location at the right time, allowing clients to maximize their productivity and minimize any unforeseen delays.